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Dec 04, 2024
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2015-2016 Catalog [ARCHIVED CATALOG]
Services Science Minor
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The economies of most developed countries are dominated by services; even traditional manufacturing companies such as General Electric and IBM are adding high-value services to grow their businesses. Improving productivity in services often requires combining technical, social and business innovations. Effective combinations of these innovations often develop naturally together. Cross-disciplinary knowledge and skills relevant to services are becoming necessary for most college graduates. The minor in Services Science aims to provide these skills by drawing together cross-disciplinary courses to understand services from management, economics, engineering and/or cognitive science perspectives.
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Minimum Requirements
- MGMT 150: Service Science [4 units]
- One upper-division MGMT-project course
- Three additional courses, one from each of the following areas (at least two must be upper-division):
- Cognitive Sciences
- Computer Sciences and Engineering
- Economics
Services Science Minor Program Learning Outcomes
- Describe through a multidisciplinary lens the process of how knowledge is converted to value in the services sector.
- Assess how goods and services can be improved, administered and optimized.
- Apply appropriate information technology to analyze basic business processes and recommend strategies for improvement and optimization.
- Present basic knowledge of the relationship between IT and service systems.
- Use professionalism in writing and speaking that is consistent with the discipline
The following guidelines pertain to all SSHA minors:
- To complete any SSHA minor, students must complete a minimum of five courses, at least four of which must be upper division.
- All courses must be taken for a letter grade.
- All minor course requirements must be completed with a C- or better.
- A minimum overall grade point average of 2.0 (C) in upper division courses is required. The only exception is a minor in Arts, for which the minimum GPA in upper division courses is 2.7 (B-).
- At least three of the five required courses must be taken at UC Merced.
- Only one course may be used simultaneously to satisfy requirements for two minors.
- Only one course may be used to satisfy both a minor and a major requirement.
- Students must consult the UC Merced General Catalog for prerequisites to required courses.
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