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Dec 30, 2024
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COGS 152: Service Science
[4 units]
Services e.g., restaurants, hotels, lawyers, information technology operations, business consulting – account for more than 80% of jobs in the US. Through case studies of businesses and scientific studies of people in real service settings, this course focuses on how to align people and technology effectively to generate value.
Open only to standing(s): Junior, Senior. Normal Letter Grade only. Cross-Listed with MGMT 150 .
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