COGS 152: Services Science and Management
Services e.g., restaurants, hotels, lawyers, information technology operations, business consulting – account for more than 80% of jobs in the US. Through case studies of businesses and scientific studies of people in real service settings, this course focuses on how to align people and technology effectively to generate value.
Prerequisite: Junior standing or consent of instructor. Normal Letter Grade only.
Fall 2019 course scheduling information
Spring 2020 course scheduling information
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